Confidentiality and Security Agreement
Confidentiality and Security Agreement
Lidya VIP Transfer Privacy and Security Agreement
1. Parties and Purpose This agreement sets forth the principles of information privacy and security between Lidya VIP Transfer ("Company") and the users or customers ("User" or "Customer") who use the website or benefit from its services. Our company attaches the utmost importance to the security of your personal data and ensures that your data is processed in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK) while providing our services.
2. Collected Personal Data In order to provide you with a personalized and uninterrupted VIP transfer experience, the following data may be collected:
Identity and Contact Information: Name, surname, phone number, e-mail address.
Service and Operational Information: Flight number, pick-up and drop-off points (airport, hotel, etc.), transfer dates and times, number of passengers.
Financial Information: Corporate/personal information required for issuing invoices (Your credit card information is not stored on our servers; it is transmitted directly to BRSA-approved (BDDK) institutions providing the payment infrastructure).
3. Purpose of Processing Personal Data Your collected data is used exclusively for the following purposes:
Complete and timely fulfillment of VIP transfer and vehicle allocation services.
Providing information regarding reservation confirmations, updates, and cancellations.
Executing post-service invoicing and accounting processes.
Increasing customer satisfaction and managing requests/complaints.
Fulfilling obligations arising from legal regulations.
4. Data Sharing and Transfer Lidya VIP Transfer strictly does not sell or rent customer information to third parties for commercial purposes. Your data may only be shared in cases mandatory for the performance of the service:
With our relevant drivers carrying out the operation (only name and route information),
With official institutions and organizations within the scope of legal obligations,
With contracted payment institutions and financial advisors for financial transactions.
5. Data Security and Infrastructure
All data entries and reservation processes made through our website are protected by SSL (Secure Socket Layer) encryption technology.
Our system is supported by up-to-date software and hardware firewalls against unauthorized access, data loss, and cyber attacks.
Internal data access within the company is restricted solely to the relevant department employees.
6. User Rights (KVKK Article 11) Within the scope of the Law, our customers have the right to:
Learn whether their personal data is being processed,
Know whether it is being used in accordance with the purpose of processing,
Request the correction of incompletely or incorrectly processed data,
Request the deletion or destruction of data within the framework of the conditions stipulated in the legislation.
7. Contact You can contact us for any questions, correction, or deletion requests regarding your personal data and our privacy policy:
Company Name: Lidya VIP Transfer
E-mail: info@lidyaviptransfer.com
Phone: +90 554 129 00 45
Address: GÜZELYURT MAH. LARA CAD. NO: 15 /1 İÇ KAPI NO: 2 AKSU / ANTALYA, TURKEY